Website Packages for Small Businesses: What Should Be Included?

Choosing a website package for your small business can feel confusing. Some website designers charge a one-off fee, while others offer monthly website packages that combine the website build with ongoing support.

If you're a tradesperson, salon owner or independent business owner, the right package should help you establish a professional online presence without paying for features you don't need.

In this guide, we'll look at what small business website packages should include, how monthly options compare with one-off builds, and what to check before choosing a provider.

What is a website package?

A website package brings together some or all of the services involved in creating and maintaining a business website.

Depending on the provider, it may include website design, hosting, maintenance, contact forms and ongoing support.

Some website packages require an upfront payment for the build. Others spread the cost across monthly payments.

Before comparing prices, make sure you understand exactly what each provider includes. A low monthly price may cover fewer services than a more comprehensive package.

1. A professional, mobile-friendly website

Your website should reflect your business and make it easy for potential customers to understand what you offer.

It should work well on mobile phones, tablets and desktop computers, with clear navigation, readable text and accessible contact details.

Think about what your customers need to do when they visit.

A tradesperson might need a quote request form and a click-to-call phone number. A beauty salon might need a treatment menu and a link to its booking system.

Choose a design that supports your business goals rather than paying for complicated features simply because they're available.

2. The right number of pages

Not every small business needs a large website.

A straightforward service business might start with a homepage, services page, About section and contact page. Businesses offering several distinct services may benefit from additional pages that explain each service in more detail.

When comparing website packages, ask how many pages are included and what additional pages cost.

A small website with useful, well-written content can be a better starting point than a large website filled with information customers don't need.

3. Hosting and website management

Once your website is live, someone needs to look after its ongoing operation.

Depending on the provider, website management may include hosting, technical maintenance, software updates and help with changes to your content.

If you want a website without having to manage every technical detail yourself, look for a package that clearly explains what ongoing support covers.

Ask how to request changes, whether there are limits on included updates and whether additional work is charged separately.

4. Features suited to your business

The best website package depends on your industry and the needs of your customers.

For tradespeople, useful features might include service descriptions, a quote enquiry form, a portfolio of completed work and clear service-area information.

For salons and beauty businesses, treatment menus, price lists, staff information and booking links may be more relevant.

Restaurants and cafés may need digital menus, opening hours, location details and table booking links.

Choose the features that help your customers take the next step. You can add more functionality as your business grows.

5. Clear pricing and terms

When comparing affordable website packages for small businesses, look beyond the advertised monthly price.

Check whether the package includes the initial website build, hosting, maintenance and ongoing support. Find out whether there are setup fees, minimum terms or extra charges for changes.

You should also understand what happens if you cancel and who owns or controls your domain, website content and connected accounts.

A good provider should explain the terms clearly before you commit.

Monthly website packages versus one-off website design

Both options can work well, depending on your budget and preferences.

Monthly website packages

Monthly payments can spread the cost of getting online rather than requiring a larger upfront payment.

Depending on the agreement, you may also receive ongoing website support as part of the package.

This option may suit a business owner who wants predictable payments and help managing the website.

However, compare the total cost over time and check the cancellation terms and ownership arrangements.

One-off website builds

A one-off website build involves paying an agreed fee for the initial project.

This can suit businesses that prefer to pay upfront and arrange their own hosting and maintenance, or purchase those services separately.

Make sure you understand what's included in the build price and which ongoing costs you'll need to budget for.

Neither option is automatically cheaper. The right choice depends on the total cost, services provided and support you need.

Website packages at ELLENOWEN

At ELLENOWEN, I offer website packages designed around different types of small businesses.

My advertised monthly packages are:

  • The Solo Trade — £49 per month: designed for trades such as plumbers, electricians and roofers.

  • The Lifestyle Salon — £59 per month: designed for salons and beauty businesses.

  • The Local Eatery — £69 per month: designed for restaurants, cafés and gastro-pubs.

I also offer one-off website builds starting from £150.

The aim is to give small businesses options that suit their industry and preferred way of paying.

Before choosing a package, review the current details to confirm its features, support, terms and any additional costs.

How to choose the right website package

Before making a decision, ask yourself:

  • What do I need my website to achieve?

  • Which features are essential for my customers?

  • Do I prefer monthly payments or an upfront fee?

  • Who will manage the website after it launches?

  • What happens if I need changes or decide to cancel?

Once you've answered these questions, you'll be in a better position to compare providers and choose a package that fits your business.

You don't need to buy every feature from day one. Start with a website that clearly presents your services, builds trust and makes it easy for customers to contact you.

Looking for a website package for your small business?

I create professional websites for tradespeople, salons and other small businesses, with monthly options for businesses that want ongoing website support.

Explore my website packages or get in touch to discuss the best option for your business.

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